Privacy and security

Your trust – our commitment


The NSA revelations have shown: solutions based on American providers such as Microsoft, Google or Amazon violate applicable EU directives: The Cloud Act allows US authorities to access their data, even if it is stored in Germany.

With contagt, however, you are on the safe side: We meet the highest European data protection requirements and are committed to handling all data with absolute trust.

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Our safety concept for your data



Multiple certified


Internally protected


Securely hosted


GDPR compliant


Extensively tested

100% GDPR compliant: This is how it’s done


No external third party services

We completely dispense with US map services such as GoogleMaps. Instead, we transfer the floor plans into a digital map and build our map technology on the open project OpenStreetMap (OSM). The data sovereignty remains with you.

No use of personal data

contagt follows the principle of data economy. Only if the user agrees and consents via “Opt-In”, position data is transmitted. The created analyses are completely anonymized and comply with strict data protection regulations.

No security gaps

Our platform is hosted exclusively in a high-security data center in Germany. Of course with ISO certification for information security and contract for data processing. Data security, confidentiality of information and availability are thus guaranteed.

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Data center


contagt runs as fail-safe Software-as-a-Service (SaaS) on servers in two spatially separated and MOT-certified high-performance data centers in Germany.

The highest security standards apply in the data centers – multi-level access controls via security gates with video surveillance prevent unauthorized persons from entering.

Seamless video surveillance in the data center and logging of system access – to prevent authorized persons from gaining unauthorized access to third-party systems.

Latest fire prevention technologies with fire alarm and fire protection system – including inert gas extinguishing process to prevent damage from extinguishing water in case of fire.

„What we need is an alliance for rapid digitization that advances solutions that citizens can trust. Security and data protection are indispensable prerequisites for this.“

Ulrich Kelber

German Federal Commissioner for Data Protection and Freedom of Information

Recognized and found to be good


And by the way: our efforts pay off! Because we take data protection very seriously, we have been awarded the quality seals “Software Made in Germany” and “Software Hosted in Germany” as well as the seal “fair.digital”.

  • GDPR Compliant
  • Software Made in Germany
  • Software Hosted in Germany
  • Fair digital
  • ISO/IEC 27001

Frequently asked questions about data protection

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